Seller & Consignor Terms
Last updated: April 19, 2026
1. Consignment Agreement
- All consignment relationships are governed by a separate Consignment Agreement executed between the consignor and Joneses at Willow.
- Commission rates are set per individual consignment agreement.
- These Seller Terms supplement the Consignment Agreement. In the event of a conflict, the Consignment Agreement takes precedence.
2. Eligibility & Application
- To consign items, you must apply as a consignor and be approved by Joneses at Willow.
- Approval is at the sole discretion of Joneses at Willow.
- Learn more about the consignment process on our How It Works page.
3. Title & Warranty
- By consigning items, you warrant that you have clear legal title and the right to sell them.
- Items must be free of all liens, encumbrances, and third-party claims.
- You agree to indemnify Joneses at Willow against any claims arising from a breach of this warranty.
4. Item Handling
- Joneses at Willow will photograph, describe, and list consigned items using professional standards.
- We reserve the right to assign items to auction or store listings at our discretion, unless otherwise agreed in writing.
- Reserve prices may be set in consultation with the consignor.
- Photographs of consigned items may be used for marketing and promotional purposes unless you opt out in writing.
5. Settlement & Payouts
- Settlement is processed after auction close or, for store items, after the applicable sale period.
- Payouts are issued net of the agreed commission rate plus any applicable fees.
- You can track your sales and payouts in your consignor dashboard.
6. Unsold & Uncollected Items
- Unsold items may be re-listed, offered at a reduced reserve, or returned to the consignor at our mutual agreement.
- Joneses at Willow is not responsible for unsold items left more than 30 days after auction close.
- Storage fees of $10.00/day per item may apply after 14 days.
7. Cancellation
- A consignor may withdraw items before they are listed for auction or sale, subject to any fees outlined in the Consignment Agreement.
- Once an item is listed in an active auction, it may not be withdrawn.
Interested in Consigning?
Learn how it works and apply to become a consignor on our How It Works page, or contact us at hello@jonesesatwillow.ca
See also: Full Terms of Service | Privacy Policy | Buyer Terms