How It Works
From registration to collection, here is everything you need to know about bidding with Joneses at Willow.
Register
Create your free account in under two minutes. You will need a valid email address and to agree to our bidding terms. Once registered, you can browse all lots, set up your watchlist, and place bids across any of our auctions.
- Free to register — no membership fees
- Valid credit card required on file before bidding
- One account per household
- Must be 18+ and a resident of Canada or the United States
Browse
Explore our curated catalogue of estate and antique lots. Each item includes detailed photographs, condition notes, provenance (where available), and dimensions. Use categories and filters to find exactly what you are looking for, or simply browse for inspiration.
- High-resolution photography on every lot
- Detailed condition reports
- Preview events held before each auction
- Save favourites to your personal watchlist
Bid
Place your bid on any lot during the auction window. Our timed online auction format gives everyone a fair chance — if a bid is placed in the final minutes, the lot is extended to prevent sniping. You can also set a maximum bid and let the system bid on your behalf up to that amount.
- Timed online bidding with anti-snipe extensions
- Automatic proxy bidding up to your maximum
- Real-time notifications when you are outbid
- 18% buyer's premium applies to all lots
Collect
After the auction closes, your card on file is charged automatically for the total (hammer price + 18% buyer's premium + HST). You will receive a payment receipt and invoice by email. Pick up your items at our location during the designated pickup dates, or we can arrange delivery for larger pieces.
- Card on file charged automatically at auction close
- Payment receipt and invoice emailed immediately
- Pickup in the Kawartha Lakes area by appointment
- Delivery and shipping options available
Frequently Asked Questions
Have a question not answered here? Reach out on our contact page.
How do I register to bid?
Click the "Register" button in the top navigation, fill in your name, email, and create a password. You will need to add a valid credit card before placing your first bid. Registration is free.
What is the buyer's premium?
A buyer's premium of 18% is added to the hammer price (winning bid) of each lot. For example, if you win a lot at $100, your total before tax would be $118. HST (13%) is then applied to the combined amount.
How does timed bidding work?
Each lot has a closing time. Bidding is open from the auction start until the scheduled close. If a bid is placed within the final 3 minutes of a lot's closing time, the lot is automatically extended by 3 minutes. This prevents last-second sniping and ensures all bidders have a fair opportunity.
Can I set a maximum bid?
Yes. When you place a bid, you can set a maximum amount. Our proxy bidding system will automatically bid on your behalf in the minimum increment necessary, up to your maximum. Your maximum bid is kept confidential.
When and how do I pay?
Your card on file is charged automatically when the auction closes. You will receive a payment receipt and detailed invoice by email within minutes. A valid credit card must be on file before you can place any bids.
How do I pick up my items?
After payment is confirmed, you will receive pickup instructions including our location in the Kawartha Lakes area, available dates, and hours. You will need to bring a valid photo ID. For large items, we recommend bringing a helper and appropriate vehicle.
Do you offer delivery?
Yes. We can arrange local delivery within the Kawartha Lakes and Greater Toronto Area for an additional fee. Shipping to other Canadian provinces is also available for smaller items. Delivery quotes are provided upon request after the auction.
Can I return an item after the auction?
All sales are final. We encourage bidders to attend preview events, read condition reports carefully, and ask questions before bidding. We do our best to accurately describe and photograph every lot, but all items are sold as-is.